Personal Listening Styles Content-Oriented: interested in the quality of the message.Responding: giving observable feedback to the speaker 4. Understanding: making sense of a message 3. Attending: paying attention to a signal 2. What listening is: Stages of Successful Listening 1.What Listening is: Listening Defined Listening: Occurs when the brain gives the sound transmitted meaning.Reasons for Poor Listening Effort: listening is hard it is not natural Message overload Rapid thought Psychological noise Physical noise Hearing problems Faulty assumptions.Stage Hogging: attempting to turn the conversation to oneself. Insensitive listening: unable to look beyond words for other meanings. Insulated listening: avoiding a particular topic. Ambushing: using listening skills to collect information to use for an attack on the speaker. Defensive listening: taking innocent comments as personal attacks. Selective listening: responding only to the parts of a speakers remarks that interest the receiver and rejecting everything else. Pseudo listening: imitation, or fake listening. Automatic and effortless Listening: The brain gives the sounds meaning. Listening: Hearing: Sounds waves strike the ear drum and cause vibrations that are transmitted to the brain. Introduction and Overview What listening is: Stages of successful listening Personal listening styles Situational listening.listening Faulty listening behaviors Reasons for poor listening Introduction and Overview What listening is not: Hearing vs.
#Stephen covey seek first to understand how to#
Understanding how to listen effectively is an essential skill that benefits everything from family life to business.
Failure to seek first to understand most of the time results in failed negotiations. Have you ever spoken to someone who responds to you prior to you finishing your sentence? It’s a clear indication that while they should have been listening to you they were forming their own response in their head.
Failure to seek to understand the position, objections, and possible resistance of the other party will result in a failed strategy. But as part of the process of negotiation, it is important to consider not only your desired outcome, but the position of the other party. Most people are not naturally wired to think first about what another person wants prior to meeting their own needs. Stephen Covey coined the phrase “seek first to understand, then to be understood.” It is a great mindset to have in the negotiation process. Let’s start negotiating! Negotiation Tip 1: Seek first to understand, then to be understood. Research shows that women specifically negotiate just as well as men except when it comes to negotiating for themselves…so welcome, ladies, to a brand new world. There are many levels of negotiation, but the tips you will receive here, you will be able to implement into your daily life. You see, we negotiate every day with our spouses, children, supervisors, business clients, customers, and the list goes on.
After thirty years of legal practice and countless negotiations, I have decided to share some tips with you that will assist you in every area of your life. Welcome to my weekly tips on negotiation.